When VoIP is disabled or when LTE/4G or WiFi is not available, the Voys 4G-app automatically switches to 2-step calling mode when placing a call.
The 2-step calling mode allows you to make calls with your office number while utilising your cell phone providers’ voice network. A useful option to have if you find yourself in a place with a weak WiFi or Mobile data connection.
After you dial the desired number from the app:
- You first receive a call on your cell phone (step 1).
- After you answer the incoming call on your cell phone, the app then calls the number that you dialled (step 2) and connects both calls.
Please note: You are billed the normal call rate + the rate to call your cell phone.