Colleagues in a Pickup group can answer inbound calls ringing on a colleague’s phone directly from their own phone.

You can do this by dialing *8 and "Send" on your phone.

To set up your Pickup group

  • Login to Freedom
  • Go to Admin >> Pickup group (under Advanced options)
  • Click on the Add button
  • Name the Pickup group
  • Select the VoIP accounts that you would like to include in that Pickup group
  • Click Save.
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