Important note: these settings are only applicable to the Snom 300, 320, 360 and 370. 

You tried to factory reset your Snom phone via the phone interface. However, you do not remember the administrator password, or you simply do not have it.

You want to configure your Snom phone, and you cannot login onto the device's web interface because you do not remember the administrator password or you simply do not have it.

Please follow the steps below to hard reset your Snom 3xx series phone to factory default settings. 

Press the keypad in the following order:

  1. *
  2. Volume UP
  3. *
  4. Volume DOWN
  5. #

Your phone will reboot and will be successfully reset.


We also suggest resetting your phone before provisioning your Snom phone in case the device has residual settings of a previous configuration.


How to configure your Snom Phone here.

Did this answer your question?