How do I set up a call with more than two parties?
Written by Athini Kenke Updated over a week ago
OPTION 1: Three parties (free feature)
Most VoIP phones will allow you to have a conference call with 3 participants. This is a free Voys Freedom feature.
The specific procedure to make a 3-way conference call is different for every VoIP phone. However most phones will work in a way similar to the procedure described below, which is for the Yealink T21.
How it works
Place OR answer a call.
Press Conf on your device
Dial the phone number or extension of the third participant
When the participant answers the call, press Conf again
During the conference call, you can do the following:
Press the Hold key to place the conference on hold.
Press the Split key to split the conference into two individual calls.
Press the Cancel key to end the conference call.
OPTION 2: Unlimited parties (add-on feature)
Your virtual conference room with unlimited participants.
Attend a conference call by dialling a dedicated phone number from any phone.
Secure the conference call with a PIN.
Enter Extension number e.g. 701
Enter other needed details such as Adminpassword >> Click Save.
Admin password: 4-digit code. This is the password that only you have. This makes you admin of the conference room. The admin can press 3 during the conference to remove the last caller to enter the conference call.
User Password: 4-digit code. This is the password that is handed out to the guest attendees.
Message settings: Select if you would like to have messages played in English or Dutch before you enter the conference room. You will be prompted to enter your 4-digit password.
If you don’t already have a separate conference number on your account, please add a number.
Click Dialplan (on the main navigation bar)
Click on the conference number.
Click on the 3 dots next to Step 1 >> select Conference from the first drop-down menu >> Select the Extension number set above from the second drop-down menu
Click Save on step
Click Save at the bottom of the page.
How it works
Call Phone number or Extension
After voice prompt, Enter UserPassword (PIN), followed by the # key.
When you’re the first caller, you will hear the hold tone.
When a second attendant joins the conference call, you will hear a sound and you can start the conversation.
When somebody leaves the conference call, you will hear another sound.