Colleagues in a Pickup group can answer inbound calls ringing on a colleague’s phone directly from their own phone.
You can do this by dialing *8 and "Send" on your phone.
To set up your Pickup group
Login to Freedom
Go to Admin >> Pickup group (under Advanced options)
Click on the Add button
Name the Pickup group
Select the VoIP accounts that you would like to include in that Pickup group