Colleagues in a Pickup group can answer inbound calls ringing on a colleague’s phone directly from their own phone.

You can do this by dialing *8 and "Send" on your phone.

To set up your Pickup group

  • Login to Freedom

  • Go to Admin >> Pickup group (under Advanced options)

  • Click on the Add button

  • Name the Pickup group

  • Select the VoIP accounts that you would like to include in that Pickup group

  • Click Save.

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