For an HD call experience, it is important that your internet connection is fast, reliable and that sufficient spare capacity is available.
A good practice is to set QOS (Quality of Service) on your router and prioritise VoIP traffic and/ or all traffic to and from our IP ranges.
Prioritise the following ranges on your network:
- International: 220.127.116.11/23
- Local: 18.104.22.168/32