The screenshots are from the SoundPoint IP 331 model. Other models will look slightly different. The settings will be the same, however.

  • Connect the Polycom device to the network (modem/router/switch/network point) using an Ethernet cable (ensure that your PC is connected to the same network as the Polycom device)
  • Locate the IP address of the device by pressing Phone Menu >>Status >> Platform >> Phone >> scroll down until you can view the IP address
  • Launch the web browser and type the IP address into the URL bar
  • Login to the device's web interface 
  • Fill in the following details:     Username: Polycom    Password: 465


Go to Settings >> SIP

Save.


Go to Settings >> Audio Codec Priority

Save. 


Go to Settings >> Network >> NAT

Save.


Go to Single Setup

Save.

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