When VoIP is disabled or when LTE/4G or WiFi is not available, the Voys 4G-app automatically switches to 2-step calling mode when placing a call.

The 2-step calling mode allows you to make calls with your office number while utilising your cell phone providers’ voice network. A useful option to have if you find yourself in a place with a weak WiFi or Mobile data connection.

After you dial the desired number from the app:

  1. You first receive a call on your cell phone (step 1).
  2. After you answer the incoming call on your cell phone, the app then calls the number that you dialled (step 2) and connects both calls.

Please note: You are billed the normal call rate + the rate to call your cell phone.

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