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Login
Call Rates
Call Rates
Freedom Unlimited Package
Freedom Unlimited Package
Port your number to Voys
Port your number to Voys
How to view your monthly subscriptions
How to view your monthly subscriptions
Freedom Unlimited Payment Terms
Freedom Unlimited Payment Terms
Switching from prepaid to debit order (Custom Freedom)
Switching from prepaid to debit order (Custom Freedom)
Download Prepaid Invoices
Download Prepaid Invoices
Top Up Your Prepaid Credit
Top Up Your Prepaid Credit
Prepaid – How it works
Prepaid – How it works
Call Detail Records - Billed Calls
Call Detail Records - Billed Calls
Which payment options are available?
Which payment options are available?
What are the payment terms?
What are the payment terms?
Can I select which date I want my bank account debited?
Can I select which date I want my bank account debited?
Can I withhold payment if there is a query on my account?
Can I withhold payment if there is a query on my account?
Just Signed Up - Prorata
Just Signed Up - Prorata
How do I load credit? (Prepaid accounts)
How do I load credit? (Prepaid accounts)
Why am I not receiving my Prepaid invoices?
Why am I not receiving my Prepaid invoices?
Why are my prepaid invoices not reflecting the services I am being billed for?
Why are my prepaid invoices not reflecting the services I am being billed for?
I wish to change from Prepaid to debit order, what should I do?
I wish to change from Prepaid to debit order, what should I do?
Run out of credit or Suspended?
Run out of credit or Suspended?
Can I access my account if I am suspended?
Can I access my account if I am suspended?
Canceling your Account
Canceling your Account
I have feedback on your help pages!
Updates
We are constantly working on our platform and other products. If you want to stay informed of all updates, check for new updates
Still, want to speak to a colleague?
Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to info@voys.co.za