This manual will help you configure your Fanvil phone for use with Freedom, our cloud-hosted PBX.Ā The settings below refer specifically to the Fanvil X3S and X3P.
Configuration manual
- ConnectĀ the Fanvil device to the network (modem/router/switch/network point) using an Ethernet cable (ensure that your PC is connected to the same network as the Fanvil device)
Locate IP AddressFanvil X3SPFanvil X3PFanvil X1P
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- PressingĀ the "OK" button
- Or alternatively,Ā pressingĀ the soft key menu buttonĀ "i"
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Long-pressingĀ button "2" on the Fanvil X3P.
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- Press Menu
- StatusĀ or
- TheĀ "Down"Ā navigation key.
Configuration
- LaunchĀ the web browser and type the IP address into the URL bar
- LoginĀ to the device's web interface
- Fill inĀ the following details:Ā Username: AdminĀ Password: Admin
- Ā Go toĀ LineĀ
- Tick āActiveā if you have an option
- Line 1Ā >>Ā Basic SettingsĀ and fill in the details below
You will need
- Username: Account ID (Can be found onĀ FreedomĀ underĀ AdminĀ >> Voip Account ( (e.g) 202290089)
- Display name: Extension number e.g 201
- Authentication Name: Account ID ((e.g)202290089)
- Password: Can be found onĀ FreedomĀ underĀ AdminĀ >> VoIP Account ( (e.g) WJ362Dy5uYPtUTH)
- Server Name:Ā sip.voys.co.za
Go toĀ LineĀ >>Ā SIPĀ >>Ā Codec SettingsĀ and Enable G.711A
Go toĀ LineĀ >>Ā SIPĀ >>Ā Advanced Settings
Go toĀ LineĀ >>Ā SIPĀ >>Ā SIP Global Settings
Once theĀ Line StatusĀ changes to āRegisteredā, youāre set.
Troubleshooting:
If your phone is staying on "initializing" then the phone is fried. It could be due to the surges from load-shedding. If under warranty, take it back to your supplier to replace it.
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Updates
We are constantly working on our platform and other products. If you want to stay informed of all updates, check for new updates
Still, want to speak to a colleague?
Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000Ā or send an email toĀ info@voys.co.za