How do I get the best VoIP call experience?
For an HD call experience, it is important that your internet connection is fast, reliableĀ andĀ that sufficient spare capacity is available.
A good practice is to set QoS (Quality of Service) on your router and prioritize VoIP traffic and/or all traffic to and from our IP ranges.
This be achieved on the Yealink phone by:
Example below:
Go to Network > Advanced Settings, and you can find a topic called: QoS.
You you can set some parameters
Then Local RTP Port. There is a min and max port (11780-12780).
Based on that you can create a QoS record
Then configure these in your internet router
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Updates
We are constantly working on our platform and other products. If you want to stay informed of all updates, check for new updates
Still, want to speak to a colleague?
Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000Ā or send an email toĀ info@voys.co.za