Users: available the way you want to

What can I do with a User account?

As a telephony user, you’re never idle. That’s why it’s important to choose how and where you can be reached.

With our product, you have flexibility in this regard. You can set your reachability on your desk phone, app, or Webphone, giving you the freedom to go wherever you like. And if you’re enjoying a Friday afternoon drink? Simply set yourself to completely unreachable.

How can I fully utilize this user feature?

To get the most out of this user feature, we’ve provided all the essential information below to help you make full use of it.

The difference between a VoIP- and a User account

The difference between a VoIP- and a User account

Click 2 Dial Extension

Click 2 Dial Extension

Call groups

Call groups

Manage everything from your User Account

Manage everything from your User Account

Adding an extra user

Adding an extra user

The Webphone

The Webphone

FAQ

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I have set myself as available, but why isn't my phone ringing?

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Why is my phone ringing even though I’ve set myself to “unavailable”?

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How do I delete a user?

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My colleague is showing as 'green' but is actually not reachable. Why is this?

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Why can't I see on which device my colleague is available?

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How many VoIP-Accounts do you get with one user?

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How can I add more VoIP-Accounts to a user account?

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Where can I change my availability?

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How do you change the different User Rights?

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How can I be available for only my colleagues?

Related Pages

The Voys App

The Voys App

The Webphone

The Webphone