I don't get a popup when I get a call

I don't get a popup when I get a call

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Do you use Edge as your browser? It may not support this pop-up. We recommend downloading Chrome.

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On the Webphone

  • Click on the little key icon on the browse
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  • Check Notifications and enable them if not enabled
  • If not fixed check the Site settings

On Chrome’s site settings

Click the Arrow on Site settings Or the 3 dots on your browse

Please enable Notifications and you can also enable your pop-ups and redirects

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MacOS
  • Go to your 'system preferences'.

Attention! Sometimes Chrome is listed twice. Make sure you have the same settings for both so it works the way you want it to.

Windows
  • Press start.

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Updates

We are constantly working on our platform and other products. If you want to stay informed of all updates, check for new updates

Still, want to speak to a colleague?

Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to info@voys.co.za