My newly purchased Yealink from Voys is not working

You have purchased a device from us, but it is not working. Please follow the steps below to find out what the issue is:

What did you buy from us?

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I have purchased new devices to replace my old device(s).

Make sure that your old devices are disconnected from the power. Note that handsets may also have an old base station that needs to be disconnected.

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I have taken my old devices offline, but it still doesn't work.

You can also try changing the password of the VoIP accounts in Freedom. This acts like a reset for the VoIP account you’re configuring.

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I have feedback on your help pages!

Updates

We are constantly working on our platform and other products. If you want to stay informed of all updates, check for new updates

Still, want to speak to a colleague?

Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to info@voys.co.za