Imagine you don't have an internet connection and you try to make a call with your Yealink. It doesn't work! Luckily, your internet connection is quickly fixed and you try to call the number again using the call log. But the outgoing call still doesn't work.
Bug in Yealink device
This is a known bug in Yealink. From the recent call list, a number that was called during an outage cannot be dialed.
To temporarily solve this, you can manually enter the number once. So if you want to call the shortened number 050 7009920, you enter all ten digits, make the call. After that, the re-dial option will work again.
Fill in the proxy
If you have this problem more often, there is also a long-term solution. For that, you need to access the web interface of your Yealink.
‣
Yealink fixed phone
Retrieve the IP address of the device
- Press the ok button or
- Go to the phone's menu.
- Select Status.
‣
Yealink DECT phone
Retrieve the IP address of the device
- Press the OK button three times.
Yealink T46S/W52P
- Go to Account.
Yealink W70B/T4XU/T5XW
- Go to Account.
