Setting up a Yealink
On this page, you will find the settings to configure Yealink devices. When configuring, it is important to copy the information exactly as shown in this example.
Finding the IP address of the device
- Press the ok button or
- Go to the phone's menu.
- Select Status.
- On a computer connected to the same network as the phone, open a web browser and navigate to the phone's IP address.
- Log in with the username admin and the password admin or username voys and the password freedom.
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- Go to the Account tab.
- Fill in the internal number for Label and Display name.
- For Register name and User name, enter your VoIP account's Account ID.
- Go to freedom.voys.co.za.
- Click on Admin.
- Then click on VoIP Account.
- You will see the Account ID listed for the VoIP account. Hover over it to copy it.
- For Password, enter your VoIP account's password.
- Hover over the password for that same VoIP account to copy it.
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Copy the settings from the screenshot below.
Note! If your company falls under Voys South Africa, use sip.voys.co.za instead of ha.voys.nl in the screenshot.
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- Click Confirm.
- Register Status will now say registered.
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- Click on Codec.
- Make sure only PCMA (G711.a) is enabled as codec.
- Click Confirm.
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- Click on Advanced.
- Set UDP Keep-alive Interval to 15 seconds.
- Enable RPort.
- Click Confirm.
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- We recommend separating the local SIP port for each device.
- Go to the Settings tab.
- Click on Sip to adjust it.
- The Local SIP Port depends on your VoIP account ID. If your account ID is 123400007, enter 5067 here. Take the last digits of your VoIP account and add them to 5060. Then you get 5060+007=5067. This makes each Local SIP Port unique and easier for your router.
- Click Confirm.
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Updates
We are constantly working on our platform and other products. If you want to stay informed of all updates, check for new updates
Still, want to speak to a colleague?
Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to info@voys.co.za