Yealink T4XU/T5XW Configuration

How to set up a Yealink T4XU/T5XW

On this page, you can find the settings to configure Yealink T4Xu and T53w. It is important to enter the data exactly as shown in this example when configuring..

How to set up a Yealink T4XU/T5XW

On this page, you can find the settings to configure Yealink T4Xu and T53w. It is important to enter the data exactly as shown in this example when configuring..

Finding the device's IP address

Press the ok button or

Go to the phone's menu.
Select Status.

On a computer in the same network as the phone, go to the phone's IP address in a web browser.
Log in using the username admin and password admin.

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Linking your Yealink to a VoIP Account

Go to the Account tab.
Enter the internal number in the Label and Display name fields.

In the Register name and User name fields, enter your VoIP account's Account ID.

Go to freedom.voys.co.za.
Click on Admin.
Then on VoIP Account.
You will see the account ID after the VoIP account. Hover over it to copy it.

Enter the password of your VoIP account in the Password field.

Hover over the password on the same VoIP account to copy it.

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Registering your Yealink to the Freedom platform

Copy the settings from the screenshot below.

Note! Does your company fall under Voys South Africa? Then use sip.voys.co.za.

Click on Confirm.
The Register Status will now show as registered.

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Other settings

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Configuring Audio

Click on Codec.
Make sure only PCMA (G711.a) codec is enabled.
Click on Confirm.

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Retaining registration with the telephony platform

Click on Advanced.
Set the UDP Keep-alive Interval to 15 seconds.
Enable RPort.
Click on Confirm.

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Giving each device its own local SIP port

We recommend separating the local SIP port for each device.
Go to the Settings tab.
Click on Sip to adjust it.
The Local SIP Port depends on your VoIP account ID. Suppose your account ID is 123400007, then enter 5067 here. You take the last digits of your VoIP account and add it to 5060. Then you get 5060+007=5067. This makes each Local SIP Port unique and easier for your router.
Click on Confirm.

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Updates

We are constantly working on our platform and other products. If you want to stay informed of all updates, check for new updates

Still, want to speak to a colleague?

Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to info@voys.co.za