Audio stops after 15 or 30 minutes exactly

Audio stops after 15 or 30 minutes exactly

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Sometimes you might be sitting on a lengthy call when it suddenly goes silent, even though the time on the call is still ticking up.

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Common Causes

Firewall issues

Faulty SIP timers

NAT Issues

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Common Solutions

Restart the internet router

Disable firewall

Change the transport type on the phone to TCP

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Updates

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Still, want to speak to a colleague?

Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to info@voys.co.za