Sometimes you might be sitting on a lengthy call when it suddenly goes silent, even though the time on the call is still ticking up.
Common Causes
Firewall issues
Faulty SIP timers
NAT Issues
Common Solutions
Restart the internet router
Disable firewall
Change the transport type on the phone to TCP
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Updates
We are constantly working on our platform and other products. If you want to stay informed of all updates, check for new updates
Still, want to speak to a colleague?
Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to info@voys.co.za