Noise on the line

Noise on the line

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Sometimes you might hear all sorts of hissing, crackling, or static on the line, either all the time or only when you speak.

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Common causes

  • Electric Interference
  • Loose physical connections
  • Bad wiring
  • Weak Signal
  • Wrong Power Supply

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Possible solutions

  • Remove any electric interference and test
  • Check the connections

E.g., Changing the LAN cables

Check the phone hook to ensure that it is inserted properly

  • Bring cordless handsets closer to their base station

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Updates

We are constantly working on our platform and other products. If you want to stay informed of all updates, check for new updates

Still, want to speak to a colleague?

Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to info@voys.co.za