Factory reset

Factory reset

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In this manual we explain how you can reset your Yealink to factory settings.

Attention! If you give your Yealink a factory reset, this means that you will lose all the information that is on it. Read here how you can download your address book.

Yealink desk phone

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  • Hold down the ok button for five seconds. Longer if necessary.

The device now needs a few minutes to reset itself. Once it's done, you can configure the device.

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Yealink DECT

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The Yealink DECT has two ways to perform a reset. We describe both of them below.

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Retrieve the IP address of the device

  • Press the OK button three times.

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Factory reset via web interface

  • Go to Settings.

The device now needs a few minutes to reset itself. Once it's done, you can configure the device again.

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Manual factory reset

For this reset, you need to be at the base station.

  1. Unplug the power cord and/or PoE cable from the base station. The lights should go off. It should not receive any power.

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Afterwards, it is possible that your handsets and base station will also update themselves. Then you can configure the handsets if necessary.