How do I get the best VoIP call experience?
For an HD call experience, it is important that your internet connection is fast, reliableĀ andĀ that sufficient spare capacity is available.
A good practice is to set QoS (Quality of Service) on your router and prioritize VoIP traffic and/or all traffic to and from our IP ranges.
This be achieved on the Yealink phone by:
Example below:
Go to Network > Advanced Settings, and you can find a topic called: QoS.
You you can set some parameters
Then Local RTP Port. There is a min and max port (11780-12780).
Based on that you can create a QoS record
Then configure these in your internet router
Updates
We are constantly working on our platform and other products. If you want to stay informed of all updates, check for new updates
Still, want to speak to a colleague?
Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000Ā or send an email toĀ info@voys.co.za