I hear music when I pick up or call out

You receive a call and answer it. Immediately, instead of hearing the customer, you hear music.

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Turn off all your programs on your PC.

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Disconnect your headset from other devices.

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Could it be that there is music playing in your platform environment that you can hear?

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The problem is not over yet, I still hear music.

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The problem has not yet been resolved

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Turn on remote logging (debugging).

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Send feedback.

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If you want us to contact you to solve the problem

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I have feedback on your help pages!

Updates

We are constantly working on our platform and other products. If you want to stay informed of all updates, check for new updates

Still, want to speak to a colleague?

Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to info@voys.co.za