Terms
- Account activation fee: upfront on sign-up
- Monthly Subscriptions: by debit order on the second day of each month for services rendered in the previous calendar month.
- Hardware: upfront on order
Account Activation
We charge a once-off fee to activate your account on Freedom. This fee is payable upfront on sign-up.
Monthly Subscriptions
The monthly subscription costs will be debited from your account on the 2nd of each month for services rendered the month prior.
For example, your account will be debited on 2nd April for services rendered between the 1st and the 31st of March.
You can sign up anytime during the month. Monthly subscriptions will be charged pro rata.
Updating your bank details
Should you need to change any of your bank details, please send an “account confirmation letter” from your bank or a statement confirming the new information to accounts@voys.co.za.
Updates
We are constantly working on our platform and other products. If you want to stay informed of all updates, check for new updates
Still, want to speak to a colleague?
Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to info@voys.co.za