Caller ID is not correct on my N720

Caller ID is not correct on my N720


Your phone rings and you don't see any information about the caller or extra information like your company name or a long number (e.g. 174480001) on your display. The caller ID is incorrect. It is likely that your Gigaset is not yet configured to communicate properly with our platform.

Adjusting Caller Header ID in your VoIP account

First, adjust the text below.


Check if it works. If not, keep reading.

Convert CLIP info to SIP traffic

Read here on the Gigaset page how to do this.

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Still, want to speak to a colleague?

Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to