Locate IP Address
- Press the Menu button to go into the menu of the phone.
- Press the down arrow button to “Status” and press the menu button to see the IP address
Configure the phone via Web interface
- Type the IP address on the screen of your Grandstream into your browser.
- Log in with the standard password "admin " and then click on Settings.
- Click on 'Accounts'.
- Select 'General Settings' under Account
- Copy the settings from the screenshots below.
- Enter the account ID of your VoIP account at " SIP User ID " and " Authentication ID ".
- Click Save and Apply.
Setting up a VoIP account
Account Name: Extension number i.e 201
SIP Server/ Outbound Proxy: sip.voys.co.za
Display name: Extension number i.e 201
Authentication Username: Account ID e.g 20112345795
(Can be found on Freedom under Admin >> VoIP Account )
Password: e.g CffhPXaUhNdnsYp
(This can be found on Freedom under Admin >> VoIP Account)
- Go to the 'Accounts' tab
- Select the 'Account' you would like to configure, i.e. Account 1 or Account
- Go to 'General Settings'.
- Click Save and Apply.
Network Settings
- Fill in the details as displayed below
- Click Save and Apply. If the 'DNS Mode': SRV doesn't work, select NAPTR/SRV.
- Click Save and Apply.
Basic Settings
- Fill in the details below.
- Ensure that each phone on your network is assigned a unique 'Local SIP Port'. For instance 5071 for extension 201, 5072 for extension 202 etc.
- Click Save and Apply.
Audio Settings
- Select PCMA for every 'choice'.
- Click Save and Apply.
You're done! The telephone icon on the top left-hand side of your screen should now turn green. This means that your phone is configured.
Updates
We are constantly working on our platform and other products. If you want to stay informed of all updates, check for new updates
Still, want to speak to a colleague?
Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to info@voys.co.za