A CRM integration connects your Freedom phone system with your CRM package. When you receive an incoming call, a pop-up appears on your screen with the relevant customer information, such as the company name and phone number. If you click on the pop-up, you will be directed to the correct page in your customer system. Currently, we offer two "Pop-Up" integrations: Bubble and CloudCTI.
Bubble is a link that connects your CRM package and Freedom. This way, when your phone rings, the incoming number is immediately linked to a customer card in your CRM package.
Bubble Updates
We are constantly working on our platform and other products. If you want to stay informed of all updates, check for new updates
Still, want to speak to a colleague?
Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to info@voys.co.za