Android has an update that allows you to decide per app whether or not to use 4G. Our Voys app works better on 4G than on wifi, so it makes sense for you to use this feature.
We have tested it with a few devices and so far we are satisfied.
This feature seems not to work in combination with call through.
How do I turn this on for:
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- Go to Settings on your phone.
- Go to Connections.
- Choose Data usage.
- Click on Apps only with mobile data.
- Look for the Voys app.
- Turn the switch behind the Voys app on.
You have now enabled the Voys app to function on your mobile data when you're on wifi.
Note! Make sure to test if it actually works for your phone!
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- Go to Apps.
- Choose Manage apps.
- Click on the Voys app.
- Look for Restrict data usage.
- Choose Mobile data.
- Click Ok.
You have now enabled the Voys app to function on your mobile data when you're on wifi.
Note! Make sure to test if it actually works for your phone!
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Updates
We are constantly working on our platform and other products. If you want to stay informed of all updates, check for new updates
Still, want to speak to a colleague?
Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to info@voys.co.za