Why are my prepaid invoices not reflecting the services I am being billed for?

Why are my prepaid invoices not reflecting the services I am being billed for?

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Our invoicing system operates on “invoice on payment”, which means that a payment triggers an invoice to be generated, which also serves as a receipt of payment. Should you require details on subscriptions billed, you may access them on Freedom here is how. Should you require details of calls billed, you may also access them in Freedom, here is how.

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Updates

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Still, want to speak to a colleague?

Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to info@voys.co.za