How do I configure my Alcatel phone?

This manual will help you configure your Alcatel phone for use with  Freedom, our cloud-hosted PBX. The settings below refer specifically to the Alcatel SP502.

Configuration manual

• Connect the Alcatel device to the network (modem/router/switch/network point) using an Ethernet cable (ensure that your PC is connected to the same network as the Alcatel device)
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Locate the IP address
• Pressing the Menu soft button
• Status 
• Network on Alcatel SP502

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Configure the Phone Launch the web browser and type the IP address into the URL bar
• Login to the device's web interface
• Fill in the following details:
Username: Admin Password: Admin
• Go to System >> 
• Line 1 >> 
• Basic Settings and fill in the details below
What you will need
• Username: Account ID
(Can be found on Freedom under Admin >> VoIP Account )
• Display name: Extension number
• Authentication Name: Account ID
• Authentication Password:
(Can be found on Freedom under Admin >> VoIP Account)
• Server Name: sip.voys.co.za
• Sip Proxy Server Adress: sip.voys.co.za
• Check the Activate box:
• Click: Save

Codec Settings

• Enable G.711A

Go to Line >> SIP >> Advanced Settings

Change DTMF Type to RFC2833

Make sure everything is saved