Video Call

Video Call

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Voys supports H264 and H263+ for video calling This is possible with luxury phone devices and certain Softphones. To be able to make video calls, you first need to enable 'videosupport' under your VoIP account.

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You can do this as follows:

Go to your VoIP account on freedom.voys.co.za

  • Admin
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  • Click the VoIP account you want to use e.g 201 Philip
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  • Click on the 'Advanced SIP Settings' tab and go to the 'Expert Options" field.
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  • Here you can see that 'videosupport=no'. Change this to 'yes'.
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  • Then click on 'Save'.
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Video support is turned off by default to make the SIP packets smaller. Some routers cannot handle these larger SIP packets.

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Note: Video calling is only possible with calls within our platform (Voys to Voys)

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Updates

We are constantly working on our platform and other products. If you want to stay informed of all updates, check for new updates

Still, want to speak to a colleague?

Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to info@voys.co.za