What's happening?
Your network cable is not connected to the network.
The solution
Check the following points:
- First, check if the network cable is properly connected to the Gigaset base station. Make sure to firmly push the cable into both the port of your base station and the port of your router.
- Next, check if the network cable is connected to a router that has power.
- Restart your router by unplugging the adapter from the power outlet and plugging it back in after 20 seconds.
- Connect a different network cable between your device and your router.
Have you gone through the above points and the problem is not resolved? Contact us at the bottom of this page.
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Updates
We are constantly working on our platform and other products. If you want to stay informed of all updates, check for new updates
Still, want to speak to a colleague?
Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to info@voys.co.za