Calling back via the missed calls list does not work

Imagine you don't have an internet connection and you try to make a call with your Yealink. It doesn't work! Luckily, your internet connection is quickly fixed and you try to call the number again using the call log. But the outgoing call still doesn't work.

Bug in Yealink device

This is a known bug in Yealink. From the recent call list, a number that was called during an outage cannot be dialed.

To temporarily solve this, you can manually enter the number once. So if you want to call the shortened number 050 7009920, you enter all ten digits, make the call. After that, the re-dial option will work again.

Fill in the proxy

If you have this problem more often, there is also a long-term solution. For that, you need to access the web interface of your Yealink.

Yealink W70B/T4XU/T5XW

• Go to Account.
• Go to Register.
• Go to Enable Outbound Proxy Server.
• Turn the slider to On.
• Go to Outbound proxy Server 1.
• Enter sip.voys.co.za in it.
• Set the port to 5060.
• Click on Confirm.