How to set up a Yealink DECT
On this page, you can read how to set up Yealink DECT devices. This guide is suitable for, among others, the W52P and W60P.
Retrieve the IP address of the device
- Press the OK button three times.
- Enter the device's IP address in a web browser (on a computer that is on the same network).
- Log in with the username admin and the password admin.
Connecting your Yealink to a VoIP Account
Configuring VoIP account
- Select the Account tab
Copy the settings that look like the screenshot below. The values for the fields in brackets ([ ]) correspond with the VoIP account details for the corresponding extension.
You can find the details on Freedom under
- Admin
- VoIP Account
You will need:
- Label: Internal extension number (e.g. 201)
- Display Name: Internal extension number (e.g. 201)
- Register Name: Account ID of the VoIP account
(is visible in Freedom under Admin >> VoIP Account), e.g 20112345796 (see below)
- User name: Account ID, e.g 20112345796 (see below)
- Password: Password of the VoIP-account
(is visible in Freedom under Admin >> VoIP Account), e.g CfFHpxAuhNdnsYp (see below)
- Sip Server 1: sip.voys.co.za
- Keep port to 6060
Enter on the phone, as shown below:
- Click ‘Confirm’
- Register status should now say ‘Registering’ and then ‘Registered’
Other Settings
- Click on Codec.
- Make sure only the PCMA (G711.a) codec is enabled.
- Click on Confirm.
- Click on Advanced.
- Set the UDP Keep-alive Interval to 15 seconds.
- Enable RPort.
- Click on Confirm.
- We recommend separating the local SIP port for each device.
- Go to the Settings tab.
- Click on Sip to customize it..
- The Local SIP Port depends on your VoIP account ID. Assuming your account ID is 123400007, then you would enter 5067 here. You take the last digits of your VoIP account and add it to 5060. This gives you 5060+007=5067. This way, each Local SIP Port is unique and it is easier for your router.
- Click on Confirm.
- If you want to add multiple accounts, you can select another account where Account 1 is now and repeat the above steps. Make sure you set Account Active to Enabled.
- After that, you also have to register (pair) your handsets with the base station.
Change the Time on the phone
- Click Settings
- Click Time and Date
- Choose +2GMT on the Time zone
Your phone is now ready for use!
Troubleshooting:
- Reset the VoIP account password on Freedom
- Change the transport type to be TCP
- Change the port from default 6050 near the server to 6060
Updates
We are constantly working on our platform and other products. If you want to stay informed of all updates, check for new updates
Still, want to speak to a colleague?
Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to info@voys.co.za