The Webphone is no longer active when I have been away from my laptop for a while

The Webphone is no longer active when I have been away from my laptop for a while

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Web browsers want to put tabs or applications that are not used for a long time to sleep. This all has to do with the importance of battery conservation. Our Webphone is not in charge of these functions. As a laptop user, you should therefore 'tell' your browsers and/or laptop yourself that you do not want that.

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Is this already checked, but is the Webphone still not active? Then check the settings of your computer:
Check Prevent sleep/hibernation mode in the Webphone.
Windows
MacOS
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Still, want to speak to a colleague?

Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to info@voys.co.za