The Webphone is no longer active when I have been away from my laptop for a while

The Webphone is no longer active when I have been away from my laptop for a while

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Web browsers want to put tabs or applications that haven't been used for a long time to sleep.

  • Check the "Prevent sleep mode" option in the Webphone settings to prevent this.

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Is this already checked, but the Webphone is still not active? Then check the settings on your computer:

MacOS
  • Go to your 'system preferences'.
Windows

When memory usage exceeds 80%, the Webphone can also be closed. This feature should also be disabled.

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Updates

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Still, want to speak to a colleague?

Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to info@voys.co.za