Yealink desk phone
- Hold down the ok button for five seconds. Longer if necessary.
The device now needs a few minutes to reset itself. Once it's done, you can configure the device.
Yealink DECT
The Yealink DECT has two ways to perform a reset. We describe both of them below.
Retrieve the IP address of the device
- Press the OK button three times.
Factory reset via web interface
- Go to Settings.
The device now needs a few minutes to reset itself. Once it's done, you can configure the device again.
Manual factory reset
For this reset, you need to be at the base station.
- Unplug the power cord and/or PoE cable from the base station. The lights should go off. It should not receive any power.
Afterwards, it is possible that your handsets and base station will also update themselves. Then you can configure the handsets if necessary.
Updates
We are constantly working on our platform and other products. If you want to stay informed of all updates, check for new updates
Still, want to speak to a colleague?
Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to info@voys.co.za