Is your colleague available, or do you want to reach a colleague with one press of a button? Then use the BLF and Speeddial options in your Yealink phone.
Find the IP address of the device
- Press the ok button or
- Go to the menu of the phone.
- Select Status.
- (On a computer that is on the same network as the phone) Enter the IP address of the phone into the web browser.
- Log in with the username admin and the password admin, or username voys and password freedom.
Set up BLF
With a BLF (Busy Lamp Field), you can see which colleagues are on a call.
Note: Line Key1 is in use by your own VoIP account. To prevent confusion, do not use this key for other applications.
- Go to Admin.
- Click on the VoIP account.
- Behind the VoIP account, you will see an Account ID.
- Copy the Account ID of your colleague.
Go back to the Yealink Web interface.
- Go to Dsskey.
- Go to Line Key2<.
- Choose BLF under Type.
- Fill in the VoIP account ID of your colleague under Value.
- Put the name of your colleague under Label.
- Select Line 1 under Line.
- Type the colleague’s extension under Extension, e.g. 206.
- Click on Confirm.
Set up Speed Dial
To quickly call a colleague on an external number, use Speed Dial.
- Go to Dsskey.
- Go to Line Key2<.
- Choose Speed Dial under Type.
- Fill in the external phone number under Value starting with +27 (replacing 0).
- Put the name of your colleague under Label.
- Leave the Extension empty.
- Click on Confirm.
Updates
We are constantly working on our platform and other products. If you want to stay informed of all updates, check for new updates
Still, want to speak to a colleague?
Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to info@voys.co.za