How do I set up a call with more than two parties?
This functionality is available on the phone itās self.
There are two options for this
OPTION 1: Three parties (free feature)
- Most VoIP phones will allow you to have a conference call with 3 participants. This is a free Voys Freedom feature.
- The specific procedure to make a 3-way conference call is different for every VoIP phone. However, most phones will work in a way similar to the procedure described below, which is for the Yealink T21.
How it works
- Place OR answer a call.
- PressĀ ConfĀ on your device
- Dial the phone number or extension of the third participant
- PressĀ Send
- When the participant answers the call, pressĀ Conf again
During the conference call, you can action the following:
- Press theĀ HoldĀ key to place the conference on hold.
- Press theĀ SplitĀ key to split the conference into two individual calls.
- Press theĀ CancelĀ key to end the conference call.
OPTION 2: Unlimited parties (add-on feature)
- Your virtual conference room with unlimited participants.
- Attend a conference call by dialing a dedicated phone number from any phone.
- Secure the conference call with a PIN.
This is a short video on how to set up a conference call on a Yealink cordless phone W52P
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Updates
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Still, want to speak to a colleague?
Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000Ā or send an email toĀ info@voys.co.za