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NEW! Voys Intelligence

Freedom

Admin: All Modules

Webphone

Voys App

Common Issues

VoIP Phones

Softphones & Apps

Other Equipment

Integrations

Network

Billing & Prepaid

Common Questions

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I can't make outgoing calls

I can't make outgoing calls

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You are using the app for the first time or you already have it in use, but you can't make outgoing calls. Follow the questions below step by step to see if we can solve the problem.

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Are there any known issues with our service?
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Is everything up to date?
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Are you calling via WiFi?
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Are you using Bluetooth on your phone?
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Are call permissions enabled for your app?
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The problem is not solved yet

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Enable Remote logging.
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Send feedback.
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I want to contact customer service to solve my problem.

Need help? Call our team at 021 012 5000

or send an email to info@voys.co.za

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