Voys Pulse

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What is Voy's pulse?

Voys Pulse is a newly developed function that makes it possible to see the availability status of your colleagues at a glance.

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Availability

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The Voys App

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The Voys Webphone

Good to know

Voys Pulse works based on the availability of the user. This has a number of implications for the way availability is displayed. For example, have the user set an external destination (the mobile number, for example) as the final destination? Then this user will be shown as available (and therefore green)!

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FAQ for Voys Pulse

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My user seems offline, while I can be reached. How is this possible?

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Why can't I see on which device my colleague is available On?

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All my favorites are gone, will they come back?

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Why do I see some colleagues under the Colleagues tab and others under Accounts?

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My colleague is on 'green', but in reality, he is not available at all. How is this possible?

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I have feedback on your help pages!

Updates

We are constantly working on our platform and other products. If you want to stay informed of all updates, check for new updates

Still, want to speak to a colleague?

Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to info@voys.co.za