Yealink DECT (Cordless) Configuration e.g W70B

How to set up a Yealink DECT

On this page, you can learn how to set up the Yealink W70B DECT device. This guide is suitable for W70B.

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Attention: Make sure that nobody is using any of the handsets to make a call during the setup or adjustment process. In this case, the base station will not save the changes, and you will have to enter everything again.

Pair the handset with the Base
Retrieve the IP address of the Base
Connecting your Yealink to work with Voys
Set the time zone
Troubleshooting:

Pair the handset with the Base

Please make sure the Phone is paired (Connected) with the Base Station before you start How do I pair my handset?

Retrieve the IP address of the Base

Press the OK button three times.

Enter the device's IP address in a web browser (on a computer that is on the same network).

Once on the Base
Click Account
Register

Connecting your Yealink to work with Voys

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Configuring the VoIP account

Select the Account tab >> Click Register as shown above

Copy the settings that look like the screenshot below. The values for the fields in brackets ([ ]) correspond with the VoIP account details for the corresponding extension.

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Note: You can find the corresponding ‘Extension number’, ‘VoIP account ID’ and ‘Password’ in Freedom >> Admin >> VoIP Account

You can find the details on Freedom under

Admin
VoIP Account

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You will need:

Label: Internal extension number (e.g. 201 or 203)
Display Name: Internal extension number (e.g. 201 OR 203)
Register Name: Account ID of the VoIP-account

(is visible on Freedom under Admin >> VoIP Account) e.g 2002290089

User name: Account ID e.g 2002290089
Password: Password of the VoIP-account

(is visible on Freedom under Admin >> VoIP Account) e.g CfFHpxAuhNdnsYp

Sip Server 1: sip.voys.co.za
Port: 6060

Enter on the phone as shown below:

Toggle Line Active to active (Blue)

Click ‘Confirm’
Register status should now say ‘Registering’ and then ‘Registered’

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Assigning each device its own local SIP port

We recommend separating the local SIP port for each device.
Go to the Settings tab.
Click on Sip to customize it..
The Local SIP Port depends on your VoIP account ID. Assuming your account ID is 123400007, then you would enter 5067 here. You take the last digits of your VoIP account and add it to 5060. This gives you 5060+007=5067. This way, each Local SIP Port is unique and it is easier for your router.
Click on Confirm.

Set the time zone

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Change the Time on the phone

Click Settings
Click Time and Date
Choose +2GMT on the Time zone

Your phone is now ready for use!

Troubleshooting:

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The handset is not pairing

Reset the handset >> Press Ok button on the handset >> Menu>> Systems>> Handset Reset
Reset the base station
Make sure the handset is Charged (you can try to charge it again)
Deregister the handset
Check the cables of the base station if they can connected

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The phone is not registering

Reset the VoIP account password on Freedom
Change the transport type to be TCP
Change the port from default 6050 near the server to 6060
Restart the base station - take out the cable at the back

Related Articles

Add extra handsets

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Updates

We are constantly working on our platform and other products. If you want to stay informed of all updates, check for new updates

Still, want to speak to a colleague?

Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to info@voys.co.za