How to set up a Yealink DECT
On this page, you can learn how to set up the Yealink W70B DECT device. This guide is suitable for W70B.
- Pair the handset with the Base
- Retrieve the IP address of the Base
- Connecting your Yealink to work with Voys
- Set the time zone
- Troubleshooting:
Pair the handset with the Base
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Retrieve the IP address of the Base
- Press the OK button three times.
- Enter the device's IP address in a web browser (on a computer that is on the same network).
- e.g
- Log in with the following: Username: admin Password: admin.
- Once on the Base
- Click Account
- Register
Connecting your Yealink to work with Voys
Configuring the VoIP account
- Select the Account tab >> Click Register as shown above
Copy the settings that look like the screenshot below. The values for the fields in brackets ([ ]) correspond with the VoIP account details for the corresponding extension.
You can find the details on Freedom under
- Admin
- VoIP Account
You will need:
- Label: Internal extension number (e.g. 201 or 203)
- Display Name: Internal extension number (e.g. 201 OR 203)
- Register Name: Account ID of the VoIP-account
(is visible on Freedom under Admin >> VoIP Account) e.g 2002290089
- User name: Account ID e.g 2002290089
- Password: Password of the VoIP-account
(is visible on Freedom under Admin >> VoIP Account) e.g CfFHpxAuhNdnsYp
- Sip Server 1: sip.voys.co.za
- Port: 6060
Enter on the phone as shown below:
- Toggle Line Active to active (Blue)
- Click ‘Confirm’
- Register status should now say ‘Registering’ and then ‘Registered’
- We recommend separating the local SIP port for each device.
- Go to the Settings tab.
- Click on Sip to customize it..
- The Local SIP Port depends on your VoIP account ID. Assuming your account ID is 123400007, then you would enter 5067 here. You take the last digits of your VoIP account and add it to 5060. This gives you 5060+007=5067. This way, each Local SIP Port is unique and it is easier for your router.
- Click on Confirm.
Set the time zone
Change the Time on the phone
- Click Settings
- Click Time and Date
- Choose +2GMT on the Time zone
Your phone is now ready for use!
Troubleshooting:
- Reset the handset >> Press Ok button on the handset >> Menu>> Systems>> Handset Reset
- Reset the base station
- Make sure the handset is Charged (you can try to charge it again)
- Deregister the handset
- Check the cables of the base station if they can connected
- Reset the VoIP account password on Freedom
- Change the transport type to be TCP
- Change the port from default 6050 near the server to 6060
- Restart the base station - take out the cable at the back
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Updates
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Still, want to speak to a colleague?
Can't quite figure it out or get it right? Call our Customer Happiness Team at 021 012 5000 or send an email to info@voys.co.za