A Yealink W52 base station works fine with a Yealink W52 handset. However, when combining a W52 base station with, for example, a Yealink W53 handset, it works differently. Often, an "older" base station with the latest software works fine with "newer" handsets. In this specific case, we have noticed that the combination of a Yealink W52 base station with a Yealink W53 handset can cause various problems.
Since the Yealink W52 combination will no longer receive software updates, this will not change in the future. We advise using W52 handsets with a W52 base station if possible. If you want to use "newer" handsets, use the combinations recommended by Yealink.
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