Equipment Support & Setup Guides
Setting up your VoIP service? We’ve got you covered.
On this page, you’ll find step-by-step help for the most common types of equipment used with VoIP. Whether you’re configuring a desk phone, connecting an ATA, troubleshooting your modem/router, or just getting started — our guides are here to make the process as smooth as possible.
Explore the chapters below for detailed instructions on:
- VoIP phone settings – How to configure your device for optimal call quality.
- ATAs (Analog Telephone Adapters) – Set up traditional phones to work with VoIP.
- Modems & Routers – Make sure your network is ready for VoIP traffic.
- VoIP phones – Learn about compatible models and how to get them working fast.
VoIP Phone Systems
Here you’ll find everything you need to get the most out of your Voys setup — including guides for using our Freedom platform, configuring call flows, and managing users and devices. Whether you're just getting started or optimizing your setup, this page will help you along the way.
VoIP Phones
Here you'll find step-by-step guides for various devices, configuration instructions, and solutions to common issues. Whether you're setting up a new phone or troubleshooting a problem — this is the place to start.
Modems & Routers
To help you get the most out of your VoIP setup, we’ve compiled a list of common routers and how well they work with VoIP — including what adjustments (if any) are needed to make them compatible. Go to Modems & Routers to find the whole list.
ATA’s
ATA stands for Analog Terminal Adapter and can be used to connect devices such as a fax machine to a VoIP network. It’s also possible to connect an analog telephone or alarm system to an ATA.