I'm abroad and calling via the app doesn't work
This help page provides troubleshooting guidance for using the Voys app to make calls while traveling abroad for work. The page covers a systematic approach to resolving calling issues by first checking for known service problems, ensuring your app and phone are updated (including reinstallation steps and phone restarts), addressing potential Bluetooth interference, verifying correct number dialing, examining connectivity options (WiFi vs mobile data considerations for cost and reliability abroad), testing anonymous calls to identify country-specific regulations, and directing users to additional troubleshooting resources or customer support if the initial solutions don't resolve the calling problems.
Still not resolved?
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