You've installed the app, but you're immediately running into problems. Nothing works. It could be that there's something wrong with the VoIP account you're using.
‣
‣
‣
‣
‣
‣
‣
The problem is not solved yet
‣
‣
‣
Have I set up the app correctly in Freedom?
You get the message: 'You don't have an app account. This means you cannot receive incoming calls in Voys.'
Have you taken over the account from a colleague?
My colleague and I use the same user account.
Are there known issues on our side?
Is everything up to date?
Are you calling via WiFi?
Are you using Bluetooth on your phone?
Enable Remote logging.
Send feedback.
I want to contact customer service to solve my problem.