Messages

This help page explains how to use the Messages feature to manage and create audio messages for your phone system's dial plan. The page covers what you can accomplish with Messages (managing existing audio messages and creating new ones like welcome greetings or closure announcements), step-by-step instructions for creating new messages with two options (selecting from existing sounds or adding new audio files through upload or recording), detailed guidance on incorporating messages into your dial plan, and answers to common questions about file size limits, supported formats, audio quality considerations, and available standard messages.

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