Snom 300, 320, 360, 370, and 700 series.
These settings work at least for the Snom 300, 320, 360, 370, and 700 series. Perhaps these settings also work for other types. Feel free to try it out.
Retrieve IP address
- Press the Help button on the device.
- Use a web browser to go to the IP address displayed on the phone.
You may need to set a password. In the menu, click on the link Identity 1.
Setting up your Snom device
- For Displayname, enter the internal number of your VoIP account.
- Go to freedom.voys.co.za.
- Click on Admin.
- Then click on VoIP-account.
- Behind the VoIP account, you will see the account ID. Hover over it to copy it.
- Fill in your VoIP account ID under Account (if applicable, also under Authentication Username).
- For Password, enter the password for your VoIP account.
- Fill in Registrar as sip.voys.co.za..
- Then click on Apply.
- Turn on DTMF via SIP INFO.
- Change Subscription Expiry (s) to 1800.
- Then click on Apply.
- Fill in "15" for the Keepalive interval (seconds).
- Then click on Apply
- Go to the RTP tab.
- Fill in g722, pcma, and g729 under Codec.
- Click on Apply afterward.
- Click on System Information in the menu.
- If the account is registered on the server, the following will appear under Identity 1 Status: Account@Server: OK. The account is now properly set up on the phone.
Setting up your SNOM encrypted.
By default, the conversations between your device and Voys' telephony platform are unencrypted over your network and the internet. By using encryption, your conversations are only encrypted between your phone and our platform.
Both the SIP packets and the audio itself (RTP) can be encrypted. This ensures that no one can listen to your conversation by intercepting network packets. We use TLS to encrypt the SIP packets. The RTP audio is secured using SRTP.
- Log in to Freedom.
- Click on Admin in the menu bar.
- Go to VoIP account.
- Select the account you want to use for encrypted calling..
- Choose the tab Advanced SIP settings.
- Check the box next to Force Encryption.
- You will now receive a popup notification indicating that changes still need to be made on your phone..
- Click on Continue.
- Click on Save at the bottom of the page.
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- Press the Help button on the device.
- Use a web browser to go to the IP address displayed on the phone..
Click on the link Identity 1 in the menu and go to the Login tab.
- Fill in Registrar and Outbound Proxy sip.encryptedsip.com:5061;transport=tls
- Click on Apply.
- Fill in Codec pcma, g722, g729
- Change RTP/SAVP to mandatory.
- Click on Apply.
You are currently making an encrypted call between your phone and the platform.
You can quickly see if your devices are encrypted in the following way:
- Log in to Freedom.
- Go to Admin.
- Go to VoIP Account.
- Go to the VoIP Account of the relevant device. If there is a lock in the green dot, it is encrypted. If not, it is not encrypted.
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