How do I change my outgoing phone number?

What is a CLI?

The outgoing number, also called CLI, is the number you call with and what the person you are calling sees displayed on their screen.

If you have only one phone number under your account, our system automatically selects this number, so you don't need to do anything.

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How do I set one main number for outgoing calls?

• Log in to Freedom
• Click in the menu bar on Admin
• Click on Phone number
• Select the correct phone number under Main number.
• Click on Save.

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Change outgoing number (Voys Complete)

• Log in to Freedom
• Go to Admin in the menu bar
• Click on Users
• Click on the user whose outgoing numbers you want to modify.
• Click on outgoing calls, there are two options.
• Select 'Use the same outgoing phone number for all phones' if you want all your accounts to call out with the same number.
• Then select at 'Outgoing phone number' the phone number you want to display.
• Under 'Outgoing name' enter the name you want to display when making internal calls, or leave this empty.
• Select 'Use different outgoing phone numbers per phone' if you want to call out with different numbers on different accounts.
• Now specify per 'device' which 'outgoing phone number' you want to use for outgoing calls.

Note: You can only display a number that is linked to your Voys account.

FAQ

Related Pages

VoIP Desk Phones