How to use the Voys app

• Go to the app.
• Click on Profile.
• Click on your username.

• Here you can see with which business number (+31502110130) you are making outgoing calls.
• If you click on the pencil icon, you can switch between your phone numbers.

In the recent call list, you can see all calls that have been offered on your platform. You can switch at the top of the screen between 'Personal' for calls directed to you and 'All' for all calls for your company.

Don't see "Personal" and "All" at the top? Go to step 2

In the recent call list, you can see all calls that have been offered on your platform. You can switch at the top of the screen between 'Personal' for calls directed to you and 'All' for all calls for your company.

You can also choose to display only missed calls.

Don't see all your missed calls?

• Go to Profile.
• Go to App preferences.
• Scroll to Recent and check 'Show tab with all calls'.

To see the effective calls:

• Click on Recent at the bottom of the page/App.
• Press All at the top right of the page.

You can also find your call list in Freedom.

• Go to Profile.
• Click on your company name.
• Click on Calls.

Feedback about the calls list? Provide it in the app or at the bottom of this page.

Making calls works similarly to making calls on your regular mobile phone. You can call via:

• The contacts list.
• Recent calls.
• Shared contacts.
• The numeric Keypad.

• Press transfer.

• Enter the phone number you want to transfer to (this can be both an internal or external number).
• Press the green button.

• When the second person answers the call, you can have a conversation that the first person won't hear.
• Then press Merge calls.
• Your screen will now show that the call has been successfully transferred.