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Call notifications

Call notifications

What are Call notifications?

The Call Notifications module enables you to automatically send call data to a URL of your choice. These call notifications are sent to the specified URL for all calls within your portal environment.

When you integrate these call notifications with your CRM software, you can see who called, the time of the call, and its duration.

The call notifications are triggered for incoming, internal, and outgoing calls. You can also use call notifications for other purposes, such as measuring call statistics.

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Be sure to check out Webhooks Webhooks to maximize the capabilities of your telephone service.

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The call notification triggers

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Order of notifications

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Setting Up Call Notifications

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Example integrations

FAQ

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What is the difference between call notifications and webhooks?
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For which calls can call notifications be used?
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What data format is sent?
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Which HTTP request method should I use?

Related pages

Queue Statistics
Queue Statistics
Webhooks
Webhooks
Automatically get call transcriptions using N8N
Automatically get call transcriptions using N8N
Voys Intelligence
Voys Intelligence
Statistics
Statistics

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